Privacy Policy

Insignia Pack ("we", "us", "the studio") is a graphic and packaging design studio operating under the laws of [Jurisdiction]. For the purposes of applicable data protection law, we act as the data controller for personal data described in this policy. Our registered address is [Registered Address] and our contact address for privacy matters is support@zen-tura.shop.

Enquiry data. Your name, email address, organisation, and the content of any message you send us.

Client project data. Contact details of project stakeholders, billing information, and any materials you supply for design work, including brand assets, product data and artwork.

Technical data. IP address, browser type, device type, referring page and pages viewed, collected by our hosting provider in server logs for security and performance purposes.

We do not knowingly collect special category data, and we do not collect personal data from children under the age of 16.

To respond to enquiries — legitimate interests in operating and marketing the studio, or steps taken at your request prior to entering a contract.

To deliver design services — performance of a contract with you or your organisation.

To issue invoices and keep accounts — compliance with legal obligations in [Jurisdiction].

To secure and improve the website — legitimate interests in maintaining a safe, functional service.

This website uses only cookies strictly necessary for the site to function. Where we introduce analytics or marketing cookies, we will request your consent first and provide a means to withdraw it at any time. Details of any such tooling will be listed here and in our cookie notice at [Cookie Notice URL].

We share personal data only where necessary, and only with: hosting and email providers; accounting and invoicing providers; print, repro and fabrication partners engaged on your project; and professional advisers. Each is bound by contractual confidentiality and data-processing obligations.

We do not sell personal data. We may disclose data where required by law, court order, or a competent authority in [Jurisdiction].

Some of our service providers may process data outside [Jurisdiction]. Where that occurs, we rely on an adequacy decision or on appropriate safeguards such as standard contractual clauses. You may request a copy of the relevant safeguard by email.

Enquiry data that does not become a project is deleted within 24 months. Client project records, including artwork archives, are retained for 7 years after final delivery to support reprints, disputes and statutory accounting obligations in [Jurisdiction]. Server logs are retained for 90 days.

Subject to applicable law, you may request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, portability, and you may object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it at any time. Send requests to support@zen-tura.shop; we respond within 30 days. You may also lodge a complaint with the supervisory authority in [Jurisdiction].

We apply access controls, encrypted transport, encrypted device storage and least-privilege sharing with production partners. No system is perfectly secure; if a breach affects your rights, we will notify you and the relevant authority as required by law.

We may update this policy to reflect changes to our practices or the law. The revision date appears at the top of this page. Material changes affecting existing clients will be communicated by email.